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Unpacking the Onboarding Process
So what happens...exactly?

• The Enrolment Process

  How you access the enrolment page with ACCM will depend on your enrolment type.

   

  Private Students:

  Our private students may enrol directly from our website after selecting a course that is right them.

  Or, they may receive an "enrolment link" from ACCM if we have been assisting with your enrolment.

  Both options take you to the same enrolment form.

   

  Employer Sponsored or Traineeship Enrolments

  If you are enrolling as part of your job, you will be sent an ACCM enrolment link by your Employer.

  While you will go to the same enrolment form as all students, some of your details (such as course and employer) will be pre-filled.

   

  Am I an "ACCM Student" once I submit my enrolment form?

  Almost.  Your enrolment form is actually an enrolment application.

  There are a few steps we have to complete with your to make sure:

  • Your qualification is the right one for your goals and needs
  • You are suited for online delivery with ACCM's delivery method
  • We can support any special learning or support needs you may have

  These and other factors are evaluated during your enrolment and induction process.

  You will be "accepted" as a student or trainee with ACCM once the Initial Skills Assessment is complete in most cases.

  We will let you know if there are any additional questions or enrolment factors to discuss prior to your full student acceptance.

  For more information on this aspect, visit our Admissions and Enrolment Policy

   

  Once your Enrolment Application is Submitted

  You will have immediate access to Webclass, where you can complete the next steps of the process.

  You will also receive an email which provides your Webclass Username and Logon information.

   

  Once you have logged onto Webclass there are two introductory videos on the Webclass homepage you should watch:

  • How to use Green ID
  • Welcome to Webclass

  We highly encourage you to watch these short and informative videos...they really will help!

   

  Next, complete your ID Verification and complete your Initial Skills Assessment (ISA).

  The Initial Skills Assessment:

  • Allows ACCM College to get to know you better
  • Helps determine your Language, Literacy and Numeracy levels and identify any support you may need
  • Identifies any Recognition of Prior Learning (RPL) opportunities that may apply
  • Provides a basis for discussions to complete the induction process

   

   

   

   

   

• The Welcome Call

  Once your Enrolment Application has been submitted, ACCM College's on-boarding team will reach out to you.

  Our goal is to reach you as soon as practical to make sure you are off on the good foot.

  However, we also don't want to overwhelm you...

  So, we won't call for at least four hours after you submit your application.

  We will always try to reach you within the first 24 hours though.

  The Welcome Call will:

  • Introduce the College and make sure you know we will be looking after you
  • Make sure you were able to log onto Webclass
  • Explain the ISA and see if you need help completing it
    • This needs to be completed and submitted to the College at least one day before the induction
  • Book your induction
  • Encourage you to review electives (if required) prior to induction
  • Discuss your study times with your employer if applicable (so we can document it during the induction)
• The Induction Call

  The Induction Call is a critical part of your onboarding and is the gateway to becoming an ACCM student.

  The induction Call will last about 45 minutes and cover a range of important topics.

  • Explain the purpose of the Induction
  • Discuss your ISA answers and clarify as needed
  • Discuss RPL opportunities (such as possible Credit Transfers)
  • Discuss Qualification and determine Suitability
  • Discuss and lock in elective choices (if needed)
  • Explain role of our Student Training Advisers
  • Explain our contact methods and frequency
  • Discuss and confirm study times (so we know when best to call)
  • Confirm personal, supervisor and employment details (if applicable)
  • Discuss any potential learning and support needs and how we can support you
  • Discuss role plays/skills checks & booking process

  Please note that Trainees may discuss other aspects based on the requirements of their State or Territory.

  Any special Trainee requirements will be discussed during the Induction Call.

  For example, Trainees and their Employer will sign a Training Plan which captures the specifics of their program (this is a government requirement once electives and any special support needs have been identified and agreed on.